Help & Guides
Step-by-step guides for getting the most out of the app.
6 Reasons Your WhatsApp Link Preview Is Blank or Wrong on Shopify (and the Fix for Each)
WhatsApp link preview not showing, blank or wrong for your Shopify store? The 6 usual reasons — missing og:image, theme app embed off, cached card and more — and the fix for each.
9 Ways to Control How Your Shopify Links Look When Shared
Nine ways to control the image your Shopify links show when shared: collage layouts, logo, price overlays, per-product overrides, Pinterest and preview testing.
How to Design Branded Social Share Images for Your Shopify Store
Customize your Shopify social share images in Settings: add your logo, price and discount text overlays, a sale badge, and one-click style presets — with a live preview of the og:image.
How to Set Up a Shopify Social Share Image for Every Product and Page
Create a Shopify social share image (og:image) for every product, collection, page and blog post so Facebook, WhatsApp, X and Pinterest links show a branded preview.
Set a Custom Social Share Image for a Single Shopify Product
Override the social share image for a specific Shopify product: pick exactly which product photos to use, combine up to four into a collage, or upload your own custom image, then preview and save.
Shopify Duplicate og:image Tags: How the App Handles Your Theme's Tags (and How to Undo It)
Shopify duplicate og:image tags: why Social Media Share Image edits theme.liquid to hide your theme's copies, and how to remove the theme changes.
Shopify Share Image Not Updating After a Product Change? How to Regenerate One Image or Many
Shopify share image not updating after a product change? Existing images don't re-render on their own. Regenerate one image or many from the dashboard.
Shopify Social Share Image Not Showing? Enable the App Embed
If your Shopify link preview shows no image or the wrong one, the app embed probably is not enabled yet. Turn on the theme app embed for Social Media Share Image and confirm your share images are live.
Test Your Shopify Link Preview with a Free Share Image Checker
Paste any Shopify store URL into the free Social Share Preview Checker to see exactly how your link preview renders on Facebook, X/Twitter, WhatsApp, LinkedIn and more — and what to fix if the og:image is missing.